NorthWest Direct Teleservices runs dedicated call centers that drive outbound and inbound sales for companies that need an edge and value truly strategic business partnerships.
We know that actions speak louder than words, and our client relationships are founded on measurable sales data that tracks our performance and conforms to our clients' in-house metrics. Our management team, call-center staff and IT professionals are veterans of the Direct Marketing (DM) and Customer Relationship Management (CRM) fields. They take great pride in being the voice of your company and running customized call-center campaigns that accomplish your objectives.
It all started for us in 1996. Ten years later -- in the face of massive regulatory changes -- we've adapted to meet our clients' evolving needs and budgets. We've re-organized our U.S. call centers to reduce costs and taken positions in offshore call centers in stable Latin American and Asian markets to give our clients global options.
When it comes to teleservices, we're experts. It's all we do.